Terms | Trackline Solutions

Effective date: April 8, 2025

We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.

When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.

We collect such Non-personal and Personal Information for the following purposes:

To provide and operate the Services;
To provide our Users with ongoing customer assistance and technical support;
To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;
To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services;
To comply with any applicable laws and regulations.

Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.

Wix uses cookies for important reasons, such as:

To provide a great experience for your visitors and customers.
To identify your registered members (users who registered to your site).
To monitor and analyze the performance, operation and effectiveness of Wix's platform.
To ensure our platform is secure and safe to use.

The following links explain how to access cookie settings in various browsers:

To opt out of being tracked by Google Analytics across all websites, visit this link: http://tools.google.com/dlpage/gaoptout.

If you don’t want us to process your data anymore, please contact us using the form on the Homepage.

Trackline Solutions relies on trusted third-party platforms, including:

OpenAI: for natural language processing and AI enhancement
Wix: for hosting and website infrastructure
Vercel: for serverless function deployment and API execution

While Trackline Solutions does not collect or retain any of your data, these third-party services may process data as part of your interaction with PromptMe. We encourage you to review their respective privacy policies:

Trackline Solutions has no control over the practices of these providers.

The user agrees to review these policies and understands that Trackline Solutions is not responsible for third party activities while using our service.

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

User Agreement

Effective date: April 8, 2025

This User Agreement (the “Agreement”) is a legally binding contract between you (“User,” “you,” or “your”) and Trackline Solutions (“Company,” “we,” “us,” or “our”). By accessing or using our Website, you agree to be bound by this Agreement. If you do not agree with any part of this Agreement, please do not use our Website.

1. Acceptance of Terms

By using the Website, you agree to comply with and be bound by the terms and conditions of this Agreement. We reserve the right to modify this Agreement at any time. Your continued use of the Website after any such modifications shall constitute your consent to such changes.

2. Use of the Website

Eligibility: You must be at least 18 years old to use the Website. By using the Website, you represent and warrant that you are at least 18 years old.
Account Registration: Some parts of the Website may require you to create an account. You agree to provide accurate, current, and complete information during the registration process and to update such information as necessary.
User Responsibilities: You agree to use the Website only for lawful purposes. You are prohibited from:
- Posting or transmitting any content that is illegal, harmful, threatening, abusive, defamatory, or otherwise objectionable.
- Engaging in any activity that interferes with or disrupts the Website.

3. Intellectual Property

Ownership: All content on the Website, including text, graphics, logos, images, and software, is the property of the Company or its content suppliers and is protected by intellectual property laws.
License: The Company grants you a limited, non-exclusive, non-transferable license to access and use the Website for personal, non-commercial purposes. You may not reproduce, distribute, modify, or create derivative works from any content on the Website without our express written permission.

4. Disclaimers

No Professional Advice: The information provided on the Website is for general informational purposes only and does not constitute professional advice. We do not guarantee the accuracy, completeness, or usefulness of any information on the Website.
Limitation of Liability: To the fullest extent permitted by law, the Company shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of the Website.

5. Third-Party Links

The Website may contain links to third-party websites or services that are not owned or controlled by the Company. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services.

6. Privacy Policy

Your use of the Website is also governed by our Privacy Policy, which is incorporated into this Agreement by reference. Please review our Privacy Policy to understand our practices regarding the collection and use of your personal information.

7. Termination

We reserve the right to terminate or suspend your access to the Website at our sole discretion, without notice, for conduct that we believe violates this Agreement or is harmful to other users of the Website, us, or third parties, or for any other reason.

8. Governing Law

This Agreement shall be governed by and construed in accordance with the laws of the Commonwealth of Massachusetts and those of the United States of America, without regard to its conflict of laws principles.

9. Dispute Resolution

Any disputes arising out of or relating to this Agreement or your use of the Website shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association.

10. Miscellaneous

Entire Agreement: This Agreement constitutes the entire agreement between you and the Company regarding your use of the Website.
Severability: If any provision of this Agreement is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.
Contact Information: If you have any questions about this Agreement, please contact us by filling out the form on our homepage.